The need for qualified managers in the dental laboratory industry was identified as one of the top 5 issues currently impacting the dental laboratory industry. NADL University was developed to meet those growing educational needs of today's dental laboratory managers. The program allows eligible professionals to earn a Certificate in Dental Laboratory Management during a two day intensive course of study.

The NADL University program requires a commitment of two business days. Please read the attendance policy carefully before submitting the NADL University application.

Minimum Eligibility Criteria
In order to participate in NADL University, applicants must meet these criteria:
(one of the following)

• Graduated from a dental laboratory technology program and worked in the dental laboratory field for at least one year.
• Worked in the dental laboratory industry for at least three years.
• Worked in a related health care field for at least five years.

Representatives from suppliers/manufacturers are not eligible to attend the virtual NADL University Meeting, but may stream previously recorded program content through the NADL Learner Community at http://nadl.learnercommunity.com/

NADL University Application Requirements
The following items must be attached to your submitted application:

• Separate sheet of answers to the questions found on the application form.
• For non-laboratory owners, a typed letter from your employer with an original signature stating that you are approved to participate in the program, which will require several days away from the business.
• A check made payable to NADL or credit card information. Tuition is $1,495 for NADL members and $1,895 for non-members. To receive the NADL member price, your NADL Laboratory member must be on the application. Discounts are available to multiple attendees from the same laboratory.

Apply online at nadl.org/NADLUniversity2025

2025 NADL University Schedule

Wednesday, September 17, 2025
All attendees should plan to arrive Wednesday evening.

Thursday, September 18, 2025
7:30 a.m. – 8:00 a.m. Breakfast on your own
8:00 a.m. – 8:30 a.m. Introductions, Icebreaker and Orientation
8:30 a.m. – 11:30 a.m. New Business Models and Changing Demographics for Today’s Dentist
By: Ricki Braswell, CAE
Beyond Coaching
11:30 a.m. – 12:15 p.m. Lunch
12:15 p.m. – 2:45 p.m. Quality Assurance Systems and Good Manufacturing Practices
By: Gary Morgan, CDT
SafeLink Consulting, Inc.
2:45 p.m. – 3:00 p.m. Break
3:00 p.m. – 5:30 p.m. Profitability, Operating Ratios and Benchmarking
By: Travis Zick
Apex Dental Laboratory Group

Friday, September 19, 2025
7:30 a.m. – 8:00 a.m. Breakfast on your own
8:00 a.m. – 11:30 a.m. Getting the Maximum Business Performance out of Your Lab
By: Rudy Ramirez
11:30 a.m. – 12:15 p.m. Lunch
12:15 p.m. – 2:45 p.m. Traditional and Digital Marketing and How to Leverage Both
By: Jonathan Hill
EXCELerate, LLC
2:45 p.m. – 3:00 p.m. Break
3:00 p.m. – 5:30 p.m. Take Control of Your Business and Future
By: Larry Weiss, CPA, CEPA
Weiss Advisors, LLC
5:30 p.m. Debriefing and Graduation