Client Relations & Laboratory Management
By understanding your clients, you can strategically customize your products, proceeses and services to develop a relationship that is less susceptible to competitve pressures and is more profitable. You will learn the value of moving from a commodity-based business model to a service-based model. Best of all, you will walk away with solutions to common dentist-laboratory problems and concerns. Presented by Mark Murphy, DDS, FAGD at NADL University.
3 Hours of Professional Development