Journal of Dental Technology

August/September 2018 | Vol 35 No 7


Feature Article

The Gray market is labeled gray for a reason – its murky and unclear guidelines make it difficult to determine what may or may not be labeled as such. While black market products are those that are stolen or are flying under the radar in terms of regulatory compliance, gray goods are legitimate items being sold by the manufacturer but then are re-routed and distributed by unauthorized wholesalers at discounted prices.

Click here for the full article The Muddied Gray Market




LOGIN To View Full Issue and to Access Archive Issues

By David Avery, AS, CDT, TE

The adaptation of digital technologies in dentistry has been quickly embraced by the laboratory segment; fueled by the need to maximize labor efficiency in a shrinking labor pool of qualified technicians. The clinical community however, has not been as receptive. A number of factors contribute to this slow adaptation of superior technology. Chief among them is cost followed by resistance to change from what has been familiar and successful for many years with seasoned professionals. Or, as the saying goes, if it isn’t broken......

Click here to read the full article Indirect Digital Workflow for Fixed Prosthodontics: A More Cost-Effective Approach





LOGIN To View Full Issue and to Access Archive Issues

Help Wanted: Dental Technicians (Greensboro, N.C.)
Triad Dental Studio, located in Greensboro, N.C. has full time positions open for the following:
Lead CAD Designer
Crown and Bridge Finisher / Processor (CDT preferred)
Signature/Lead Ceramist (CDT preferred)
Technical Advisor / Coordinator (CDT preferred)
Triad’s benefit package for Full-Time employees includes PTO, Paid Holidays, Health Insurance, 401K with match, Employer sponsored Flexible Spending Account plus an excellent working environment. Please complete an application via our website @ or email resume to

Help Wanted: Denture Technician (Denver, Colo.)
Lab near Denver, Colorado is looking for an experienced denture set-up technician. Should be familiar with implant and attachment cases and have an eye for detail and quality. CDT a plus. Join us at our state of the art dental lab and give a boost to your career. Great compensation and benefits, flexible hours. No sponsorships – must be authorized to work in the U.S. Apply online at and select career opportunities. EEOC

Help Wanted: Dental Lab Technicians (Washington State)
Immediate openings for both full and part time positions in Washington State.
State of the art, high quality, fullservice dental lab experiencing growth and seeking qualified dental lab technicians for the following positions. Pickup/Delivery, Model Room Technician, CAD/CAM Designers, Waxers, Metal Finishers, RemovableTechnicians,Pressables/Zirconia Finishers and Ceramists. We are DAMAS Certified, offer a strong compensation/benefit package, and currently filling full and part time positions at our Olympia and Tacoma locations, with both early and later work shifts available. Interested candidates please send resume

We are seeking managers, technicians, and sales reps for our full service laboratory in San Antonio, Texas. Oral Designs offers excellent compensation and benefits, modern lab technologies and a positive work environment in beautiful San Antonio - a great place to live, work and play. For more information on our career opportunities in both the Removable and Fixed departments, please contact Rebecca Wiegman at Oral Designs Dental Lab 210-828-8102 or send resume and salary requirements to

Help Wanted: Specialized Care Coordinator (Instructional Resource Associate-Dental Lab) - (Iowa City, Iowa)
The University of Iowa, College of Dentistry is searching for a full-time Instructional Resource Associate to instruct dental students in removable, fixed, and implant prosthodontics laboratory procedures as well as provide laboratory support in same areas for faculty private practice.
Bachelor’s degree in Dental Technology or equivalent combination of relevant education and experience.
Certification by the National Board of Certification as a Certified Dental Technician (CDT).
5 – 7 years’ experience, including:
Knowledge and use of current and new dental technologies, including use of computer-aided design and computer-aided machining;
Knowledge of and ability to operate, calibrate, and maintain dental laboratory equipment; and
Ability to balance duties related to the Technology Core with support needed for patient care priorities.

Salary: $65,371 to commensurate. For more information and to apply, go to:, reference Req #72857. The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.

Help Wanted: Production Manager (Olympia, Wash.)
Ziemek Dental Laboratory is a leading full service dental manufacturer located in Olympia, WA. In business since 1988 with three manufacturing facilities located around the Pacific Northwest, we are poised for growth and are looking for a rising star in production and operations to join our management team! The successful candidate will be responsible for driving efficiency in our manufacturing process while promoting safety, quality, productivity, employee development, manufacturing cost controls and value goals.

In the position of Production Manager, the incumbent is responsible for directing personnel in a production environment, responsible for meeting production schedules and ensuring safety and quality standards. In addition, the successful candidate will develop and implement changes by way of process improvement and/or equipment upgrades to increase productivity. A key requirement will be the ability to identify and implement changes that improve efficiency and productivity.

This position will be responsible for the direction of day-to-day manufacturing operations as well as supervision of the production team consisting of 5 direct reports and up to 45 skilled technicians.

The successful candidate must be a high energy individual who enjoys being out on the floor every day, making things happen, challenging their team to excel and setting a positive example as a leader.

Position Responsibilities
-Establish and maintain a strong working relationship with department managers to execute the production plan on a daily, weekly, and monthly basis
-Lead all operational meetings with a cross-functional team
-Coach, support and develop production employees in a manner that fosters effective collaboration and teamwork. Enable and encourage direct reports to leverage their full potential and achieve business results.
-Actively recommend and champion process improvement to lower costs and improve materials availability.
-Reprioritize work on the floor as needed to maximize available resources and schedule requirements.
-Assess manufacturing processes and develop well thought out solutions for improving production and lowering costs.

Knowledge, Skills, and Abilities
-Strong technical ability and understanding of Lean Manufacturing Principles
-Dental Technician background
-Flexible, with strong teambuilding skills
-Demonstrated leadership ability
-Strong math skills / problem solving skills
-Commitment to quality, safety and continuous improvement
-Demonstrated ability to effectively lead and implement change
-Demonstrated ability to implement continuous improvement
-Excellent English communication skills (written & verbal)
-Ability to multi-task in a dynamic, fast moving environment
-Proficient at Microsoft Office - Word, Excel, Outlook
-Excellent attention to detail and process improvement
-Must be a team player with a positive and professional disposition

Education and Experience
-Bachelor’s degree or equivalent work experience
-5 years’ experience supervising or managing in a manufacturing environment

Preferred Core Competencies
-Lean Manufacturing Experience/Understanding or Six Sigma Certification

This job description lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, sexual orientation, veteran status or uniformed service member status.

Ziemek Laboratories is a drug free workplace
Job Type: Full-time
Dental: 2 years
Manufacturing Management: 3 years
Education: Bachelor's or equivalent experience
Location: Olympia, WA 98512


Help Wanted: Small Quality Removable Prosthodontics Lab for Sale in Grand Rapids Michigan
The lab has been established for 18 years with annual sales at 380K. All Equipment and furnishings remain. We have loyal clients that expect excellent service and products. We have grown through referrals and enjoy a great relationship with our doctors and assistants. Looking for an experienced person that is ready to begin a new journey in beautiful West Michigan! 616-365-8473


LOGIN To View Full Issue and to Access Archive Issues

Industry News 

JDT Product Showcase

Celtra® Press

Celtra® Press
Zirconia-reinforced Lithium Silicate (ZLS)
A unique class of high strength glass ceramics, Zirconia-reinforced Lithium Silicate (ZLS) — Developed to make a ‌difference
- Ultra-fine microstructure provides the perfect balance of translucency and opalescence, resulting in a chameleon effect that blends in seamlessly with surrounding dentition
- Exceptional flexural strength – 678 ‌MPa*
- Simple and fast processing – minimal reaction layer, easy to polish, a simplified shade system reduces inventory cost
- Comprehensive system includes ingots, investment and veneering ceramics
* Flexural strength testing by Justus-Liebig University Giessen, Germany - 678 MPa (biaxial flexural strength). Dentsply Sirona internal measurements - 567 MPa (3-point flexural strength).

More Info

Easy, Convenient and Fast - Shop the NADL Store

NADL's store is PACKED with educational and training products! Categories include:

  • Continuing Education
    • Standards and Training Tools, Infection Control, Videos on Demand, and Wealth of Knowledge rental library
  • Management
    • Cost of Doing Business Surveys, Materials and Equipment Surveys, Infection Control Stickers, DAMAS Manual, New Hire Training Manual, and more
  • Study Materials for NBC Examinations
    • Air Force Manuals Volume 1 & 2, Practical Exam Work Visual Reference Guides, and the Examination Preparation Guide
  • Training
    • Fabrication Procedures Manual, Dentsply/Austenal Quality Standards for Partial Dentures Manual, Dentsply/Trubyte Quality Standards for Complete Dentures Manual, PTC TechBook Series - Anterior & Posterior Porcelain Application, and more
  • NADL Products
    • JDT Technical Articles and Quizzes, JDT Subscriptions, Outsourcing and the Dental Laboratory Industry, Our American Workforce - 100 Years: 1920 - 2020 by William J. Cook

To shop the NADL store, click here or visit

NADL member? Many of these products are now available to NADL members free of charge through the NADL Member Resource Library at

More Info

We can help the way your association works. click here. Website Design and Management by: